Conversational
AI

Automate processes, increase self-service, cut down operational costs

Learn More

Conversational
Analytics

Analyze customer conversations, find the root cause behind issues

Learn More

Conversational
Biometrics

Benefit from the most trusted security feature; the human voice

Learn More

Value We Provide

Efficiency and Performance

Increase Efficiency and Performance

Automate processes, evaluate performances objectively and ensure contact center operations are 100% efficient.

Actionable Insights

Make Decisions with Actionable Insights

Analyze all customer-to-agent, customer-to-bot communications and understand the root cause behind customer issues.

Fraud-free Operations

Run Fraud-free Operations Smoothly

Benefit from the most trusted security feature; the human voice, to provide fast, more secure customer services.

“

"By using Sestek's solutions we get crucial insights about customer satisfaction and agent performance. This helps us greatly to increase customer satisfaction."

INGHead of Contact Center Complaint Management and Branch Operations Management
“

"Sestek's conversational IVR removes complicated IVR menus with voice-guided navigation for our customers. This allows them to complete their transactions faster and easier."

TEB BNP ParibasHead of Joint Contact Center
“

"With Sestek's solutions, we have increased efficiency at our call center operations. With the intent recognition feature, we now can meet customer needs better."

QNB FinansbankExecutive Vice President
“

"We implemented Sestek's Conversational Biometrics solutions at our contact center to allow our customers complete transactions securely and easily without traditional security questioning. The positive feedback we get from our customers prove that we made the right decision."

Turk TelekomCall Center Operations Director
“

"Implementing Sestek's Speech Analytics at our contact center, we can get crucial data that directly affects our agent performance management efforts."

Garanti PensionExecutive Vice President

TESTIMONIALS

We Partnered with Arçelik to Develop World’s First Turkish Speaking Smart Assistant

TESTIMONIALS

We Helped Digitize the Contact Center of YapıKredi, Turkey’s First Private Bank

WATCH ALL TESTIMONIALS

Other Resources

main-TTS

Check Out Our TTS Demo
Vocalize your content with our lifelike TTS voices.

main-Webinar

Watch Our Webinars
Register to our online webinars, stay intouch.

main-Read-our-cases

Read Our Case Studies
Find out how our speech technologies affect customers.

main-careers

Explore Career Options
Search our jobs to find the perfect career path for you.

Some of Our Clients

client
client
client
client
client
client
client
client
client
client
client
client

Embracing Accessibility: 20 Tips for Web Accessibility

Even though it seems that the term has been in circulation for recent decades, the first known use of “inaccessible” was in the 15th century, according to Merriam-Webster Dictionary. After having this information, maybe, it..

Read More >>

Top 5 Technology Trends of 2020

As we are heading towards 2020, we see lists of all sorts about the upcoming trends of the New Year. Technology trends are among the most clicked (!) ones. Here is our contribution to this group. From human augmentation to the rise of..

Read More >>

Events & Webinars