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<p><span style="font-size: 21px; font-weight: 300; line-height: 1.5;">Benefit from the most trusted security feature; the human voice, to provide fast, more secure customer services.</span></p>

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<div class="col span_12 testimonial_slider disable-height-animation" data-color="" data-autorotate="10000" data-style="default" style="opacity: 1;"><div class="slides" style="height: 440px;"><blockquote class="" style="opacity: 1; transform: translateX(0px); z-index: 20;"> <div class="image-icon has-bg" style="background-image: url(https://www.sestek.com/wp-content/uploads/2019/08/ing-logo.png);">“</div> <p>"By using Sestek's solutions we get crucial insights about customer satisfaction and agent performance. This helps us greatly to increase customer satisfaction." <span class="bottom-arrow"></span></p><span>ING</span><span class="title">Head of Contact Center Complaint Management and Branch Operations Management</span></blockquote><blockquote class="no-trans" style="opacity: 0; transform: translateX(-25px); z-index: 1;"> <div class="image-icon has-bg" style="background-image: url(https://www.sestek.com/wp-content/uploads/2019/08/teb-150-testimonial.jpg);">“</div> <p>"Sestek's conversational IVR removes complicated IVR menus with voice-guided navigation for our customers. This allows them to complete their transactions faster and easier." <span class="bottom-arrow"></span></p><span>TEB BNP Paribas</span><span class="title">Head of Joint Contact Center</span></blockquote><blockquote class="no-trans" style="opacity: 0; transform: translateX(-25px); z-index: 1;"> <div class="image-icon has-bg" style="background-image: url(https://www.sestek.com/wp-content/uploads/2019/07/qnb-finansbank-150-testimonial.jpg);">“</div> <p>"With Sestek's solutions, we have increased efficiency at our call center operations. With the intent recognition feature, we now can meet customer needs better." <span class="bottom-arrow"></span></p><span>QNB Finansbank</span><span class="title">Executive Vice President</span></blockquote><blockquote class="no-trans" style="opacity: 0; transform: translateX(-25px); z-index: 1;"> <div class="image-icon has-bg" style="background-image: url(https://www.sestek.com/wp-content/uploads/2019/07/turk-telekom-150-testimonial.jpg);">“</div> <p>"We implemented Sestek's Conversational Biometrics solutions at our contact center to allow our customers complete transactions securely and easily without traditional security questioning. The positive feedback we get from our customers prove that we made the right decision." <span class="bottom-arrow"></span></p><span>Turk Telekom</span><span class="title">Call Center Operations Director</span></blockquote><blockquote class="no-trans" style="opacity: 0; transform: translateX(-25px); z-index: 1;"> <div class="image-icon has-bg" style="background-image: url(https://www.sestek.com/wp-content/uploads/2019/07/garanti-pension-150-testimonial.jpg);">“</div> <p>"Implementing Sestek's Speech Analytics at our contact center, we can get crucial data that directly affects our agent performance management efforts." <span class="bottom-arrow"></span></p><span>Garanti Pension</span><span class="title">Executive Vice President</span></blockquote></div><div class="controls"><ul><li><span class="pagination-switch active"></span></li><li><span class="pagination-switch"></span></li><li><span class="pagination-switch"></span></li><li><span class="pagination-switch"></span></li><li><span class="pagination-switch"></span></li></ul></div></div><div class="divider-wrap"><div style="height: 30px;" class="divider"></div></div>
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<p><strong><span style="font-size: 70%; letter-spacing: 2px !important;">TESTIMONIALS</span></strong></p>

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<h3 style="letter-spacing: 2px !important; font-size: 24px !important; line-height: 30px !important;">We Partnered with Arçelik to Develop World’s First Turkish Speaking Smart Assistant</h3>

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<p><strong><span style="font-size: 70%; letter-spacing: 2px !important;">TESTIMONIALS</span></strong></p>

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<h3 style="letter-spacing: 2px !important; font-size: 24px !important; line-height: 30px !important;">We Helped Digitize the Contact Center of YapıKredi, Turkey’s First Private Bank</h3>

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<p><a style="color: #ffffff; font-size: 90%; letter-spacing: 3px !important; text-decoration: none;" href="https://www.sestek.com/testimonials/"><strong>WATCH ALL TESTIMONIALS</strong></a></p>

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<p><span style="font-size: 34px; line-height: 36px; font-weight: 500; text-decoration: none; color: #444444; text-align: center;">Other Resources</span></p>

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<p><strong>Check Out Our TTS Demo</strong><br>
Vocalize your content with our lifelike TTS voices.</p>

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<p><strong>Watch Our Webinars<br>
</strong>Register to our online webinars, stay intouch.</p>

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<p><strong>Read Our Case Studies<br>
</strong>Find out how our speech technologies affect customers.</p>

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<p><strong>Explore Career Options<br>
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<p><span style="font-size: 34px; line-height: 36px; font-weight: 500; text-decoration: none; color: #444444; text-align: center;">Some of Our Clients</span></p>

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<p><strong>Embracing Accessibility: 20 Tips for Web Accessibility</strong></p>
<p>Even though it seems that the term has been in circulation for recent decades, the first known use of “inaccessible” was in the 15th century, according to Merriam-Webster Dictionary. After having this information, maybe, it..</p>
<p><strong><span style="color: #ff6600;">Read More &gt;&gt;</span></strong></p>

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<div style=" color: #444444;" class="vc_col-sm-3 wpb_column column_container vc_column_container col no-extra-padding instance-18 one-fourths right-edge" data-bg-cover="" data-padding-pos="all" data-has-bg-color="false" data-bg-color="" data-bg-opacity="1" data-hover-bg="" data-hover-bg-opacity="1" data-animation="" data-delay="0"><a class="column-link" href="https://www.sestek.com/2019/12/top-5-technology-trends-of-2020/"></a>
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<p><strong>Top 5 Technology Trends of 2020</strong></p>
<p>As we are heading towards 2020, we see lists of all sorts about the upcoming trends of the New Year. Technology trends are among the most clicked (!) ones. Here is our contribution to this group. From human augmentation to the rise of..</p>
<p><strong><span style="color: #ff6600;">Read More &gt;&gt;</span></strong></p>

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<p><strong>Events &amp; Webinars</strong></p>
<ul style="margin-left: 0px; padding-left: 0px;">
<li class="first"><a href="https://www.sestek.com/webinars"><strong>• 2019, Thursday, October 3rd: </strong>Tips On Building Smart Chatbots</a></li>
<li><a href="https://www.sestek.com/webinars"><strong>• 2019, Wednesday, August 28th: </strong>Seamless Agent : The Perfect Collaboration Between Agent and AI</a></li>
<li><a href="https://www.sestek.com/webinars"><strong>• 2019, Wednesday, July 24th 2019: </strong>Live Demo – How to Boost Contact Center Performance with Automated Quality Management</a></li>
<li class="last"><a href="https://www.sestek.com/webinars"><strong>• 2019, Thursday, May 9th: </strong>How to Increase Revenue at Call Centers</a></li>
</ul>

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<div class="excerpt">Conversational Technologies Made Simple We started a new video series:&nbsp;Technologies Made Simple. With these videos, our team explains the basics of conversational AI &amp; analytics technologies. In our&nbsp;first video, our...</div><a class="more-link" href="https://www.sestek.com/2019/10/sestek-newsletter-2019-3/"><span class="continue-reading">Read More</span></a>
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