package main

import (
	"encoding/csv"
	"encoding/json"
	"fmt"
	"io/ioutil"
	"log"
	"net/http"
	"os"
	"strconv"
	"strings"
	"time"
)

type tix struct {
	Count    int       `json:"count"`
	MaxPages int       `json:"maxPages"`
	Page     int       `json:"page"`
	Tickets  []tickets `json:"tickets"`
}

type tickets struct {
	ID                int            `json:"id"`
	HappinessRating   interface{}    `json:"happinessRating"`
	HasAttachments    bool           `json:"hasAttachments"`
	InboxID           int            `json:"inboxId"`
	MergedToID        int            `json:"mergedToId"`
	ReviewStatus      string         `json:"reviewStatus"`
	Preview           string         `json:"preview"`
	Priority          string         `json:"priority"`
	Source            string         `json:"source"`
	SpamScore         int            `json:"spam_score"`
	Status            string         `json:"status"`
	Subject           string         `json:"subject"`
	Type              string         `json:"type"`
	IsRead            bool           `json:"isRead"`
	NumThreads        int            `json:"numThreads"`
	NumActiveTasks    int            `json:"numActiveTasks"`
	NumCompletedTasks int            `json:"numCompletedTasks"`
	CreatedAt         time.Time      `json:"createdAt"`
	UpdatedAt         time.Time      `json:"updatedAt"`
	DeletedAt         interface{}    `json:"deletedAt"`
	DeletedByUserID   interface{}    `json:"deletedByUserId"`
	Customer          customer       `json:"customer"`
	ResponseTimes     responseTimes  `json:"responseTimes"`
	AssignedTo        assignedTo     `json:"assignedTo"`
	Tags              []tags         `json:"tags"`
	CustomFields      []customfields `json:"customFields"`
}

type customer struct {
	ID        int    `json:"id"`
	Email     string `json:"email"`
	FirstName string `json:"firstName"`
	LastName  string `json:"lastName"`
}

type responseTimes struct {
	AverageResponseTime int `json:"averageResponseTime"`
	FirstResponseTime   int `json:"firstResponseTime"`
	ResponseCount       int `json:"responseCount"`
	ResolutionTime      int `json:"resolutionTime"`
}

type assignedTo struct {
	ID        int    `json:"id"`
	FirstName string `json:"firstName"`
	LastName  string `json:"lastName"`
}

type customfields struct {
	ID            int       `json:"id"`
	AgentLabel    string    `json:"agentLabel"`
	CustomerLabel string    `json:"customerLabel"`
	Description   string    `json:"description"`
	DefaultValue  string    `json:"defaultValue"`
	Placeholder   string    `json:"placeholder"`
	DisplayOrder  int       `json:"displayOrder"`
	Kind          string    `json:"kind"`
	Options       []options `json:"options"`
	Data          string    `json:"data"`
}

type options struct {
	ID           int    `json:"id"`
	Name         string `json:"name"`
	DisplayOrder int    `json:"displayOrder"`
	Selected     bool   `json:"selected"`
}

type tags struct {
	ID   int    `json:"id"`
	Name string `json:"name"`
}

const (
	url      string = "https://digitalcrew.teamwork.com/desk/v1/tickets/search.json?"
	username string = "vjR2bMaFbEWE4G2JspXevAMWWXrmIdwhBOpvduHcyCioX8aFAX"
	passw    string = ""
)

var (
	updated  string = "lastUpdated=2019-08-01T18:40:00.000Z"
	inboxes  string = "inboxes[]=2035,1,62,61,2346,2370,55,38,49,43,41"
	agents   string = "assignedTo=164160,196551,191158,196550,198184,202179,202176,202181,202903,206337,206338,210334,216248,216271,216272,216274,216288,216289,216291,216292,181997,202180,34270,34270,131727,188450,213656"
	pageSize string = "pageSize=5"
	sortby   string = "sortBy=CreatedAt"
	sortdir  string = "sortDir=asc"
	params   string

	pagesLoop = 2
)

func main() {
	p := []string{}
	p = append(p, updated, inboxes, agents, pageSize, sortby, sortdir)

	for x := 1; x <= pagesLoop; x++ {
		y := strconv.Itoa(x) // convert x to a string so we can use it in the query
		z := "page=" + y     // z = page=y (which is x)
		p = append(p, z)
		params = strings.Join(p, "&") // Combine all variables above seperated by &

		client := &http.Client{}
		req, err := http.NewRequest("GET", url+params, nil)
		req.SetBasicAuth(username, passw)
		resp, err := client.Do(req)
		if err != nil {
			fmt.Println("Boo! Failed to load Page." + y)
			log.Fatal(err)
		}

		i := 6
		copy(p[i:], p[i+1:])
		p[len(p)-1] = ""
		p = p[:len(p)-1]

		bytes, _ := ioutil.ReadAll(resp.Body)
		var data tix
		json.Unmarshal([]byte(bytes), &data)

		csvExport(test)

		pagesLoop = data.MaxPages
		x = data.Page

		/*
			for _, tix := range data.Tickets {
				// Remove Merged Into tickets
				fmt.Printf("%v |\t\n%v |\t\n", tix.ID, tix.AssignedTo.FirstName)

			}
		*/

		if pagesLoop <= 1 {
			break
		}
	}
}

func csvExport(x *[]tickets) {
	fmt.Println("========")
	fmt.Println(x.Tickets)
	fmt.Println("========")

	file, err := os.OpenFile("test.csv", os.O_CREATE|os.O_WRONLY, 0777)
	defer file.Close()

	if err != nil {
		os.Exit(1)
	}

	csvWriter := csv.NewWriter(file)
	columnHeadings := []string{"Ticket ID", "InboxID", "AgentName", "Happiness Ratings", "CustomerID", "Tags", "CreatedAt", "ThreadNumber"}
	strWrite := [][]string{columnHeadings, x.Tickets.ID}
	csvWriter.WriteAll(strWrite)
}