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Mahmoud Magdy

Technical Support

Cairo, EGYPT

mahmoud.hagzy@yahoo.com

01113722390

Skills

HTML5

70%

CSS

30%

CCNA

85%

Micrsoft office

70%

troubleshot ADSL technical issue and makes reports via different apps

100%

Languages

English

Arabic



Work Experience

Technical Support ADSL / www.te.eg
may 2018 - Current

Full troubleshot issues with steps with cst or via apps and tools or by esclate problems to second level or any other pool, handle CST inquiries, asgin complains, transferres CST , "full troubleshot windows , mac,Mobile, handling physical and logical cpe issue.

Web Developer / w3shcools.com
OCT 2018 - Dec 2014

I'm studying HTML5 and CSS at W3schools.com, i can create and develop web page via w3schools TryMe TOLL ,

Graphic Designer / designsomething.com
Jun 2010 - Mar 2012

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Education

Sadat Academy for Management Sciences
2012-2017

Bachelor's degree.

W3Schools.com
Set 2018 - Current

Web Development! All I need to know in one place

EL Malk El Salah school
2009 - 2011

High School Diploma